Agency Support

agency support personAgency support consists of the following components:


Outreach and Business Processes

Comprised of subject matter experts that connect with federal agencies to help fit the best tools at DNP with customer needs. DNP organizes community of events to share best practices for addressing improper payments. We help map DNP into your existing business processes.

Product & Development

This service evaluates new data sources, adds new functionalities, new features, and product enhancements. The service maintains DNP Portal operations, development, and privacy.

Agency Support Center

DNP works with agencies to onboard the agency and determine and target the best DNP processes and data sources to meet agencies’ program needs. Also, the Center provides training and Portal demonstrations.